Orders are collected from the farm Monday to Friday, they are then delivered Tuesday to Saturday.

Yes, once your order has been despatched from Smith & Munson, you will receive an email or text message from the courier containing your tracking number.

Please email us at hello@smithandmunson.com or call us on 01406 363234 and we will look into this for you.

Please complete the appropriate form on our contact us page as soon as possible to let us know the correct address.

However, once your order has left our farm, we can no longer alter the address.

Please double-check your confirmation email as soon as you place your order to make sure everything is correct.

We cannot change billing addresses, but this does not affect your order. If you have received an order confirmation, your order has gone through successfully. Please note that the recipient never receives any pricing or payment information with their order.

We aim to despatch all orders placed before our cut off. Monday to Friday for delivery the following day. The cut-off time is currently 1pm.

Please complete the appropriate form on our contact us page as soon as possible with the gift note you would like to add to your order. However, once your order has left our farm, we are unfortunately unable to add a gift note.

All of the flowers we grow are seasonal so you will find different varieties throughout the year!

We deliver to most of the UK. As we would like our flowers to arrive in the best condition possible, we cannot deliver to the following postcodes: HS1-HS9, KW15-KW17, Northern Ireland & Orkney Shetland.

Please choose your preferred delivery date using the calendar selector at checkout. We deliver Tuesday through Saturday (no deliveries on Sundays or Mondays).

Note: Because our flowers are harvested fresh, specific variety availability can vary on packing day. If a chosen variety is unavailable, we will substitute it with the closest possible match.

If you have an account set up with us then you can login to manage your subscription. If you don't have an account or need some help with this then please feel free to fill out our contact us form and enquire underFlower Subscriptions, or email us directly at hello@smithandmunson.com.

If you have an account set up with us then you can login to manage your subscription. If you don't have an account or need some help with this then please feel free to fill out our contact us form and enquire underFlower Subscriptions, or email us directly at hello@smithandmunson.com.

Head to our menu and navigate to the "Create a Wholesale Account" page and fill in your details. Please allow 48 hours for us to verify your business, then you will receive an activation email from us. Once you receivethis email you can activate your wholesale account and shop with us.

Please select your delivery date using the calendar selector at checkout. Standard wholesale orders are delivered Tuesday through Friday before 12pm via DPD's By Noon service.

Please note: We do not deliver on Sundays or Mondays. If you require a Saturday delivery (delivered anytime via Royal Mail), please email us after ordering so we can amend your dispatch date.

We provide free delivery on orders over £50. For orders under £50, there is a delivery charge of £12.50. Additional delivery charges apply for shipments to Northern Ireland and more remote parts of Scotland.

Please place your order by 12pm and we will deliver your order the following day via DPD's 'By Noon' service. Please note that we cannot offer the 'By Noon' service to all postcodes, see below.

Wholesale orders 'Next Day' service postcodes: AB10-AB16, AB21-AB30, DD1-DD9, G83-G84, KY8-KY10, KY14-KY16, PH1-PH14.

Wholesale orders 'Two Day' service postcodes: AB31-AB56, FK17-FK21, IV1-IV63, KA27-KA28, KW0-KW14, PA20-PA78, PH15-PH50.

If you order on a Friday for Saturday delivery, or specifically request delivery for a Saturday, we cannot offer the 'By Noon' service. Instead, your flowers will be sent via Royal Mail's 'Saturday' service and arrive anytime Saturday. Saturday delivery is not available to those on a 'Next-Day' or 'Two-Day' service.

As we want our flowers to arrive in the best condition possible, we cannot deliver to the following postcodes: HS1-HS9, KW15-KW17 & Orkney Shetland.

Each flower is different, and how you would like them to look on the day of the event would determine which day would be best to have them arrive. Please send us an email at hello@smithandmunson.com or call us on 01406 363234 and wewill advise you.

All of the flowers we grow are seasonal so you will find different varieties throughout the year!